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Tag: customer service


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Phishing

Amazon UK customers targeted with phishing scam

September 17, 2015

Via: phishing

Researchers at Malwarebytes spotted an email #phishing #scam on Wednesday that targets #amazon‘s #uk users. The emails, purporting to be from Amazon #customer service, falsely state that a small number of accounts were breached last month. The scammers tell the […]