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Tag: customer


Network security

Merchants must find ways to balance security with a seamless customer experience

November 26, 2019

Via: Help Net Security

69% of U.S. merchants reported that a significant amount of company time and expense is dedicated to dealing with payment fraud, in a survey by American Express. Balance security with a streamlined customer experience Nearly eight-in-ten U.S. merchant respondents (77%) […]


Mobile, Mobile security

Hackers attack OnePlus again – this time stealing customer details

November 25, 2019

Via: Hot for Security

Hackers have once again successfully compromised the website of Chinese phone manufacturer OnePlus. Back in January 2018, it was revealed that the credit card details of some 40,000 people using the OnePlus website had been stolen by hackers. On that […]


Mobile, Mobile security, Network security

Freedom Mobile data breach impacts at least 15,000 customers

May 10, 2019

Via: Security Affairs

Security researchers at vpnMentor discovered an unprotected database containing information belonging to Freedom Mobile customers. Freedom Mobile is the fourth largest mobile network operator in Canada. The unprotected database stored at least 5 million records associated with 1.5 million users […]


Access control, Identity theft, Security

Banks continue to prioritize risk management over customer convenience

April 17, 2019

Via: Help Net Security

Almost three in four banks in Asia Pacific anticipate that fraud in their country will increase in 2019, according to a recent poll by FICO. Of specific concern are transactions completed when neither the card nor the cardholder is physically […]


Access control, Network security

Are Passwords Killing Your Customer Experience? Try Passwordless Authentication

February 21, 2019

Via: Security Intelligence

Creating a seamless, secure experience for your legitimate users is a challenge. Most users are good and deserve a frictionless experience, but the less than 0.1 percent of users that are suspected to be rogue actors, according to IBM Trusteer, […]


Network security

Dell detects data breach, informs customers after a month

December 4, 2018

Via: Hot for Security

It took Dell almost a full month to inform its customers that their information was stolen following a security incident which occurred on November 9, 2018, reads a notice on the computer company’s website. The company reset customer passwords without […]


Email security, Network security

Amazon ‘technical error’ exposes undisclosed number of customer names and emails

November 27, 2018

Via: CSO Online

Right before you Thanksgiving and some of the biggest shopping days of the year, Amazon sent emails to affected customers, revealing that it had “inadvertently disclosed your name and email address due to a technical error.” The lackluster email caused […]


Network security, Privacy protection

5 Ways Privacy by Design Can Rebuild Consumer Trust

August 6, 2018

Via: Security Intelligence

Among the many requirements of the General Data Privacy Regulation (GDPR) is a directive to implement new systems of “privacy by design and default.” In this post-GDPR era, the practice may turn out to be more than a mandate. True […]


Network security

PayPal’s TIO Networks Suffered Data Breach Exposing Data on 1.6 Million Customers

December 5, 2017

Via: Dark Reading

PayPal states TIO Networks, a payment processing company it acquired this summer, is not part of its network and PayPal remains unaffected by the breach. PayPal’s TIO Networks suffered a data breach that may have compromised the personally identifiable information […]


Network security, Privacy protection

Sonos: Accept new privacy policy or devices ‘may cease to function’

August 24, 2017

Via: CSO Online

Sonos, that’s a really jerky thing to do — to tell your customers they must accept your new privacy policy or else those high-dollar wireless speakers will slowly die. Sonos speakers are certainly not cheap, but those who weren’t afraid […]


Phishing

Bank of America phishing attack hits customers

March 20, 2015

Via: phishing

Phishers are once again targeting Bank of America customers, warns Malwarebytes’ Chris Boyd. He doesn’t say it, but it’s likely that the potential victims are directed to the phishing site via spam email impersonating the bank and telling them their […]


Data loss

Cyberattack on Healthcare Provider Leaks Data of 11 Million Patients

March 19, 2015

Via: data-loss

US #healthcare provider Premera Blue Cross disclosed it was victim of a #cyberattack that exposed details of around 11 million customers, according to an official statement. Attackers gained access to a vast volume of #customer #data in a breach in […]